Run a chronic care program
that actually feels like care.
CraigCare is service plus software for cardiology practices. Your nurses, your patients, your relationship. We bring the playbook, the technology, and audit-ready documentation that pays for itself.
Better patient care first. The economics second.
Other CCM vendors lead with revenue. We don't. The work is patient care; reimbursement is appropriate for the care provided — and in many cases, it's getting reimbursed for work your team is already doing.
Care that catches concerns early.
The same in-practice nurse (or other clinical team member) calls the same patients every month and builds real rapport. Real rapport is how problems get caught.
- Red Responses™. Clinical problems identified through patient interactions, quickly escalated to physicians and managed through resolution.
- Concierge Cardiology, on Medicare. Concierge medicine at roughly 1% of the cost.
- Patient retention. Significant majority switch from other programs and providers after recognizing those programs are not of value.
Work you already do, finally reimbursed.
You're already in contact with your patients between visits. You're already adjusting meds and ordering refills. We surface that work, create the workflows and bill it correctly.
- CCM, billed correctly. One platform, billable through Medicare CPT 99490.
- All eligible activity captured. Not just the monthly call, the way other vendors run it.
- A proactive watchdog. Time-stamped, contemporaneous, payer-defensible evidence on every interaction.
Concierge-level cardiology, covered by Medicare.
Private concierge cardiology typically runs $12,000 to $15,000 a year. For your Medicare-eligible patients, CraigCare typically costs a fraction of what a private concierge program would. Same caliber of attention. Almost none of the bill.
We're not the CCM vendor that calls your patients once a month.
Most CCM programs are outsourced, hands-off, and built around the billing code, not the clinical work. That's the gap CraigCare was built to close.
Three things inside every CraigCare practice.
The same team member, every month.
Your clinical team members manage the call. We give them the playbook, the script, the time tracking, and the Red Responses™ queue. They maintain the relationship.
Audit-ready by default.
Every interaction is time-stamped, contemporaneous, and matched to the billable activity. Show any payer auditor exactly what happened, when, and why it counts.
Red Responses™, surfaced.
When a call catches a clinical problem, it doesn't sit in a note. It becomes a tracked item with a resolution, an owner, and a clock. This is where significant care and interventions happen.
Live in a month. Quarterly check‑ins after.
We bring clinical expertise, service, and easy-to-use software. An onboarding team comes in, collaborates with your practice's Champion, gets the program running, and hands off the operating cadence. Then we stay close on a quarterly rhythm (or more frequent if necessary).
Pick the Champion.
One person inside the practice owns CCM. We train them. We help them train your team.
Eligible patient list.
We run the CCM pre-check against your panel. You see exactly who qualifies and why.
Enroll the right way.
Our enrollment method is the proprietary edge. Ask wrong and patients decline; ask right and they say yes.
First billing cycle.
Calls happen. Activity is captured. Charges go out the door, with the documentation already attached.
There's a real cardiologist
behind the name.
Everyone says "care." That's not a differentiator. Craig is. CraigCare was built by a practicing cardiologist for practicing cardiologists, designed for how cardiology actually runs, not the way a billing code reads.
Take off all the misery. Keep the magic. For the patient and the provider. Dr. CraigRead Dr. Craig's story
Take off all the misery.
Keep the magic.
CraigCare is service plus software for cardiology practices — your team, your patients, your relationship, with audit-ready documentation by design.